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Important Note

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

Public Services

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Non-governmental Organisations

Home Affairs Department has all along maintained close partnership with non-governmental organisations (NGO) providing services to new arrivals from the Mainland. These NGOs provide different kinds of services to new arrivals from the Mainland at district level and help facilitate their early integration into the community.

A list of NGOs providing services for new arrivals from the Mainland is set out below. Please browse their websites and contact individual NGOs direct for detailed information.


Name Phone URL
Baptist Oi Kwan Social Service 3413 1500 http://www.bokss.org.hk
Caritas - Hong Kong 2497 2869 http://ycs.caritas.org.hk
Chinese YMCA of Hong Kong 2771 9111 http://www.ymca.org.hk
Christian & Missionary Alliance Social Services 2787 5212 http://www.cmasshk.org
Christian Action 2382 3339 http://www.christian-action.org.hk
Christian Family Service Centre 2701 5592 http://www.cfsc.org.hk
Evangelical Lutheran Church Social Service Hong Kong 2410 0124 http://www.elchk.org.hk
Hong Kong Children & Youth Services 2761 1106 http://www.cys.org.hk
Hong Kong Christian Service 2731 6316 http://www.hkcs.org
Hong Kong Council of Social Service 2864 2929 http://www.hkcss.org.hk
Hong Kong Employment Development Service Limited 2326 6805 http://hkeds.org/
Hong Kong Family Welfare Society 2832 9700 http://www.hkfws.org.hk
Hong Kong Federation of Women's Centres 2386 6256 http://www.womencentre.org.hk
Hong Kong Lutheran Social Service 2711 9131 http://www.lutheran.org.hk
Hong Kong New Arrivals Services Foundation Limited 3998 4271 http://www.hknasf.org
Hong Kong New Immigrant Service Association 2406 0070 http://www.hknisa.org.hk/
Hong Kong Playground Association 2573 3849 http://www.hkpa.hk
Hong Kong Sheng Kung Hui Lady MacLehose Centre 2423 5064 http://www.skhlmc.org
Hong Kong Sheng Kung Hui Welfare Council 2768 4993 http://www.skhwc.org.hk
Hong Kong Young Women's Christian Association 3476 1300 http://www.ywca.org.hk
International Social Service Hong Kong Branch 2834 6863 http://www.isshk.org
Mission to New Arrivals Ltd. 2729 6400 http://www.newarrivals.org.hk
New Home Association 2815 7001 http://www.nha.org.hk
Project for New Arrivals, S.K.H St. Christopher's Home 2646 6190 http://www.skhsch.org.hk
Sik Sik Yuen 2321 2014 http://www.siksikyuen.org.hk
Society for Community Organization 2713 9165 http://www.soco.org.hk
The Boys' and Girls' Clubs Association of Hong Kong 2527 9121 http://www.bgca.org.hk
The Church of United Brethren in Christ 2608 2919 http://www.cubc.org.hk
The Family Planning Association of Hong Kong 2575 4477 http://www.famplan.org.hk/
The Friends of Scouting 2754 9561 http://www.sahkfos.org/
The Hong Kong Federation of Youth Groups 2527 2448 http://www.hkfyg.org.hk
The Mongkok Kai Fong Association Ltd. Chan Hing Social Service Centre 2395 3107 http://www.mkchanhing.org.hk
The Neighbourhood Advice - Action Council 2527 4567 http://www.naac.org.hk
The Salvation Army 2783 2228 http://www.salvationarmy.org.hk
Tung Wah Group of Hospitals 2392 2133 http://www.tungwah.org.hk
Windshield Charitable Foundation 3188 1422 www.windshieldcharitable.org
Yan Oi Tong 2655 7599 http://www.cc.yot.org.hk
Yang Memorial Methodist Social Service Centre 2251 0888 http://www.yang.org.hk