Service Provided
Introduction
In the event that tropical cyclone warning signal No.8 or above, landslip warning or red/black rainstorm warning is in force, the Home Affairs Department’s Emergency Co-ordination Centre with the emergency hotline will be activated round-the-clock to answer relevant enquiries and provide assistance to members of the public.
The Home Affairs Department’s Emergency Co-ordination Centre works with other departments and agencies to ensure that their activities are properly co-ordinated in providing emergency relief, and to arrange temporary accommodation for members of public affected by natural disasters.
Inter-departmental Help Desk(s) will also be set up at the scene or in hospitals during major emergency incidents such as outbreak of a No.3 or higher alarm fire to co-ordinate emergency relief efforts.
At time of emergencies, suitable temporary shelter(s) will be open as and when needed at the discretion of District Officer(s) for providing temporary accommodation to evacuees and other displaced persons.
We also open temporary cold shelters during cold spells to people who need to take refuge from cold and temporary heat shelters during oppressively hot weather to people who need to take refuge from heat. Where appropriate, blankets and mattresses will be provided to shelter users.
Please click the following links to browse the addresses of different types of shelters:
Please click here to browse the detailed arrangements of making donations and visits to shelter users.
Temporary shelters (to be opened as and when needed under the discretion of District Officer(s) when tropical cyclone warning signal No.8 or above, landslip warning or red/black rainstorm warning is in force or during other emergency situations)
Temporary Cold Shelters
| District | Name | Address |
|---|---|---|
| Hong Kong Island | ||
| Central & Western | Sai Ying Pun Community Complex Community Hall |
3/F, Sai Ying Pun Community Complex,
2 High Street, Sai Ying Pun |
| Eastern | Causeway Bay Community Centre | 3/F, 7 Fook Yum Road, Causeway Bay |
| Southern | Lei Tung Community Hall | Lei Tung Estate, Ap Lei Chau |
| Wan Chai | Wan Chai Activities Centre | LG/F, Wan Chai Market, 258 Queen's Road East, Wan Chai |
| Kowloon | ||
| Kowloon City | Hung Hom Community Hall | 1/F, Kowloon City Government Offices, 42 Bailey Street, Hung Hom |
| Kwun Tong | Lam Tin (West) Estate Community Centre |
71 Kai Tin Road, Lam Tin |
| Sham Shui Po | Nam Cheong District Community Centre |
1 Cheong San Lane, Sham Shui Po |
| Wong Tai Sin | Tsz Wan Shan (South) Estate Community Centre | 45 Wan Wah Street, Tsz Wan Shan |
| Yau Tsim Mong | Henry G. Leong Yaumatei Community Centre |
60 Public Square Street, Yau Ma Tei |
| New Territories | ||
| Islands | Tung Chung Community Hall |
G/F, Tung Chung Municipal Services Building, 39 Man Tung Road, Tung Chung, Lantau |
| Kwai Tsing | Tai Wo Hau Estate Community Centre | 15 Tai Wo Hau Road,Kwai Chung |
| North | Cheung Wah Community Hall | Cheung Wah Estate, Fanling |
| Sai Kung | Hang Hau Community Hall |
G/F, Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Hang Hau, Tseung Kwan O |
| Sha Tin | Lung Hang Estate Community Centre | Lung Hang Estate, Sha Tin |
| Tai Po | Tai Po Community Centre | 2 Heung Sze Wui Street, Tai Po |
| Tsuen Wan | Lei Muk Shue Community Hall | G/F, Hong Shue House, Lei Muk Shue Estate, Tsuen Wan |
| Tuen Mun | Butterfly Bay Community Centre | Butterfly Estate (near Tip Sum House), Tuen Mun |
| Yuen Long | Long Ping Community Hall | Long Ping Estate, Yuen Long |
Temporary Heat Shelters
| District | Name | Address |
|---|---|---|
| Hong Kong Island | ||
| Central & Western | Sai Ying Pun Community Complex Community Hall | 3/F, Sai Ying Pun Community Complex, 2 High Street, Sai Ying Pun |
| Eastern | Causeway Bay Community Centre | 3/F, 7 Fook Yum Road, Causeway Bay |
| Southern | Lei Tung Community Hall | Lei Tung Estate, Ap Lei Chau |
| Wan Chai | Wan Chai Activities Centre | LG/F, Wan Chai Market, 258 Queen's Road East, Wan Chai |
| Kowloon | ||
| Kowloon City | Hung Hom Community Hall | 1/F, Kowloon City Government Offices, 42 Bailey Street, Hung Hom |
| Kwun Tong | Lam Tin (West) Estate Community Centre |
71 Kai Tin Road, Lam Tin |
| Sham Shui Po | Shek Kip Mei Community Hall | G/F, Block 42, Shek Kip Mei Estate, Sham Shui Po |
| Wong Tai Sin | Tsz Wan Shan (South) Estate Community Centre | 45 Wan Wah Street, Tsz Wan Shan |
| Yau Tsim Mong | Henry G. Leong Yaumatei Community Centre |
60 Public Square Street, Yau Ma Tei |
| New Territories | ||
| Islands | Tung Chung Community Hall |
G/F, Tung Chung Municipal Services Building,
39 Man Tung Road, Tung Chung, Lantau |
| Kwai Tsing | Kwai Shing Community Hall |
Podium, Block 6, Kwai Shing West Estate, Kwai Chung |
| North | Cheung Wah Community Hall | Cheung Wah Estate, Fanling |
| Sai Kung | Hang Hau Community Hall |
G/F, Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Hang Hau, Tseung Kwan O |
| Sha Tin | Lung Hang Estate Community Centre |
Lung Hang Estate, Sha Tin |
| Tai Po | Tai Po Community Centre | 2 Heung Sze Wui Street, Tai Po |
| Tsuen Wan | Lei Muk Shue Community Hall | G/F, Hong Shue House, Lei Muk Shue Estate, Tsuen Wan |
| Tuen Mun | Butterfly Bay Community Centre | Butterfly Estate (near Tip Sum House), Tuen Mun |
| Yuen Long | Long Ping Community Hall | Long Ping Estate, Yuen Long |
| Yuen Long | Tin Yiu Community Centre | Tin Yiu Estate, Tin Shui Wai |
#For more information, please call our Telephone Enquiry Centre at 2835 2500 during office hours.
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