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Important Note

The “StayHomeSafe” telephone hotline (1833 019) of the Home Affairs Department renders support and assistance to persons under the “StayHomeSafe” Scheme. Its service hours are from 7am to 11pm daily.

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

About Us

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Welcome Message

Welcome to the Home Page of the Home Affairs Department (HAD).

HAD is committed to enhancing the communication between the Government and the people of the Hong Kong Special Administrative Region and advocating the development of District Administration in building a harmonious society. We assist in explaining and publicising policies on one hand, and gauging and reflecting public opinions, local sentiments and community aspirations to the Government on the other.

We provide a range of services including public enquiry service, provision of community hall facilities for holding community activities, advisory service on building management matters, issue of entertainment licences and licences for guesthouses, etc., provision of temporary shelters and relief support in time of emergency, etc. We promote the development of social enterprises and assist the ethnic minorities and new arrivals to integrate into Hong Kong society. To better serve the public, District Offices and enquiry centres are set up in each of the 18 districts.

The District Councils (DC) play a pivotal role in the development of District Administration. We work together with them in promoting and implementing cultural, sports and community involvement activities as well as minor works projects and signature projects for the benefits of local communities. We have also implemented the District-led Actions Scheme to address certain long-standing district issues through the joint efforts of DC members, relevant government departments and community organisations.

The success of our work hinges on the support of the public and stakeholders. This Home Page introduces the mission, guiding principles and portfolio of our work. To help us in seeking continuous improvement in the quality of our services, we welcome your views and advice.