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Important Note

The “StayHomeSafe” telephone hotline (1833 019) of the Home Affairs Department renders support and assistance to persons under the “StayHomeSafe” Scheme. Its service hours are from 7am to 11pm daily.

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

Public Services

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General Chinese Charities Fund and Special Aid Fund

Introduction

The objective of the General Chinese Charities Fund (GCCF) and the Special Aid Fund (SAF) is to provide emergency relief to Hong Kong residents who are affected by natural disasters or accidents and have urgent needs. GCCF provides emergency relief to needy families or individuals of Chinese race, while SAF targets at needy families or individuals of non-Chinese race. All applications are subject to the approval of the District Offices (DOs) concerned, and the financial hardship of the applicants will be assessed.

Application Method

Persons who are affected by local incidents may submit applications to the respective DOs. For enquiries, please contact the DO concerned. Please click here for the addresses and enquiry numbers of the Home Affairs Enquiry Centres of the DOs. For cases where Hong Kong residents are seriously injured or deceased in calamities outside Hong Kong, applications should be made to the Home Affairs Department Headquarters through the Immigration Department.