Important Note

The Home Affairs Department has set up Enquiry Hotline 2835 1473 for people under home quarantine in relation to novel coronavirus epidemic. The operating hours of the Hotline are from 9am to 6pm, Monday to Friday except public holidays.

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

Privacy Policy

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Privacy Policy

The Government of the Hong Kong Special Administrative Region of the People’s Republic of China ("the Government") is concerned to ensure that all personal data submitted through had.gov.hk is handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

The Government will record visits to had.gov.hk without collecting any personal identifiable information of users. Such general information is only collected for the compilation of statistical reports and the diagnosis of problems with concerning computer systems to help improving had.gov.hk.

For searching Rural Representative Election voter registration information through the HAD "Rural Representative Election (RRE)" website, users are requested to input personal data. Personal information includes name and identity document number. HAD will specify the collection purpose and intended usage of your data provided and advise you how you may request access to or correction of the personal data provided for the purpose of voter registration.

"Search for RRE Voter Registration Information" website uses SSL protocol to encrypt data during network transmission to protect your personal data. All personal data you provide to HAD are secured, and access to them is restricted to authorized personnel only.

The search service on had.gov.hk is provided by an independent contractor of the Government. We are advised by the independent contractor that it does not collect personal identifiable information while serving search results through had.gov.hk. The independent contractor will share the anonymous data it collects through the search service with the Government for compiling traffic analysis on government websites. The Government will not match the data obtained from any such search activity with any personal data possibly held by the Government.

This Privacy Policy has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.