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Important Note

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

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General Personal Data

Statement of Privacy Policy and Practices – Non-Employment related Personal Data

Statement of Policy

The protection of privacy in relation to non-employment related personal data is the concern of every member of staff in Home Affairs Department (“the Department”). The Department is committed to ensuring that all non-employment related personal data are handled in accordance with the provisions of the Personal Data (Privacy) Ordinance and the Data Protection Principles.

Statement of Practices

Kinds of Non-Employment related Personal Data Held

The Department holds the following kinds of personal data –

  1. General administrative records which include personal data collected in connection with the office administration functions, records containing information supplied by data subjects and collected in connection with the handling of enquiries and complaints made to the Department, etc.; and
  2. Other records, which include administrative and programme records containing personal data.

Purposes of Holding Non-Employment related Personal Data

The main purposes of keeping the personal data are as follows –

  1. General administrative records are kept for purposes of carrying out various administration functions, responding to and taking follow-up actions on enquiries and complaints, etc.; and
  2. Other records are kept for various purposes, which vary according to the nature of the records, such as procurement of stores and equipment, organisation of activities, etc.

If you have any queries about our Privacy Policy and Practices, please e-mail them to hadgen@had.gov.hk.