Overview of Care Teams
Background
As announced in the 2022 Policy Address, Care Teams will be set up in the 18 districts to support the Government’s district work.
The formation of Care Teams seeks to consolidate community resources and forces to support the Government’s district work and strengthen district networks. Care Teams will organise caring activities (such as visiting the needy) and assist in handling incidents and emergencies. Besides, Care Teams can help the Government disseminate information to the public and report the views of the public to the Government.
Organisation and Formation
With reference to the 2019 District Council Ordinary Election constituency boundaries, the Government will delineate each of the 18 districts into different sub-districts, and set up a Care Team in each sub-district. District Officers will be the commanders of all Care Teams in their districts.
District organisations will form the Care Teams through a selection process. Each Care Team will have around 8 to 12 members, including one captain and one vice-captain.
Selection Process
The selection process for Care Teams consists of two stages: (1) organisation selection stage and (2) proposal assessment stage. The Territory-wide Assessment and Steering Group on Care Teams chaired by the Secretary for Home and Youth Affairs, and the District Assessment and Coordinating Panels on Care Teams chaired by District Officers of the 18 districts will be responsible for the selection process.
The purpose of the first stage of selection is to ensure that organisations forming Care Teams are patriotic and love Hong Kong; will support and follow the Government’s leadership; have certain level of district network and service experience; possess cross-district mobilisation capability; and are able to consolidate and will seek community resources. Applicant organisations must meet the assessment criteria in order to pass the first stage of selection.
The purpose of the second stage of selection is to assess the detailed service proposals of the applicant organisations having regard to the service needs of individual sub-districts, so as to select the most suitable organisations to become the Care Teams of the sub-districts. District Offices (DOs) will prepare service outlines for each sub-district based on local circumstances, specifying the mandatory service requirements and key performance indicators (KPIs). Organisations that have passed the first stage of selection can submit service proposals for the work of the sub-districts based on the service outlines, including the services details and the list of proposed members of the Care Teams.
Resources
The Government will provide Care Teams with some of the resources required. The DOs will stipulate the amount of funding for each sub-district in the service outlines. The total amount of funding for each Care Team for a two-year service agreement ranges from about $800,000 to $1,200,000. The Government also encourages applicant organisations to provide caring services through sponsorship, donation or internal resources.
Monitoring Mechanism
Care Teams are required to submit regular work and financial reports, and arrange independent certified public accountants to audit their accounts. DOs will also regularly monitor the work of Care Teams and review the progress of Care Teams in meeting the KPIs.
Territory-wide Assessment and Steering Group on Care Teams (Steering Group)
Membership
| Chairman | Secretary for Home and Youth Affairs |
| Vice-chairman | Under Secretary for Home and Youth Affairs |
| Members | Under Secretary for Education |
| Under Secretary for Labour and Welfare | |
| Under Secretary for Security | |
| Permanent Secretary for Home and Youth Affairs | |
| Director of Home Affairs | |
| and representatives of other Bureaux/Departments when required. | |
| Secretary | Provided by Home Affairs Department |
Terms of Reference
The terms of reference are as follows –
- To steer the overall direction and implementation of Care Teams;
- to set criteria for assessing organisations and service proposals;
- to consider and approve the list of organisations passing the first stage of selection based on the recommendations of District Assessment and Coordinating Panels on Care Teams (District Assessment Panels);
- to consider and approve, in the second stage of selection, the formation of Care Teams on the basis of the service proposals from organisations passing the first stage of selection recommended by District Assessment Panels; and
- to monitor the overall performance of Care Teams and to decide on other matters relating to Care Teams at the territory-wide level.
District Assessment and Coordinating Panels on Care Teams (District Assessment Panels)
Membership
| Chairman | District Officer |
| Vice-chairman | Assistant District Officer |
| Members | Representatives of: |
| Commissioner of Police | |
| Director of Fire Services | |
| Director of Food and Environmental Hygiene | |
| Director of Social Welfare | |
| and representatives of other Bureaux/Departments when required. | |
| Secretary | Provided by District Office |
Terms of Reference
The terms of reference are as follows –
- To assess, in the first stage of selection, applications from organisations and to make recommendations to the Steering Group;
- to assess, in the second stage of selection, the service proposals from organisations passing the first stage of selection and to make recommendations on formation of Care Teams to the Steering Group;
- to coordinate matters in relation to the operation of Care Teams at the district level; and
- to monitor the performance of Care Teams and to decide on other matters relating to Care Teams (including the variation and termination of agreements) at the district level.
Care Team District Secretariats
Contact Information of Care Team District Secretariats
| District | Contact Information |
|---|---|
| Central & Western | Address: Central And Western District Office, 11/F, Harbour Building, 38 Pier Road, Central, Hong Kong Tel. No.: 2852 3550 |
| Eastern | Address: Eastern District Office, G/F, Eastern Law Courts Building, 29 Tai On Street, Sai Wan Ho, Hong Kong Tel. No.: 2879 7062 |
| Southern | Address: Southern District Office, 1/F, Ocean Court, 3 Aberdeen Praya Road, Aberdeen, Hong Kong Tel. No.: 2814 5800 |
| Wan Chai | Address: Wan Chai District Office, 21/F, Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong Tel. No.: 2835 1329 |
| Kowloon City | Address: Kowloon City District Office, 8/F, Kowloon City Government Offices, 42 Bailey Street, Hung Hom, Kowloon Tel. No.: 2242 0220 |
| Kwun Tong | Address: Kwun Tong District Office, Unit 05-07, 20/F Millennium City 6, 392 Kwun Tong Road, Kwun Tong, Kowloon Tel. No.: 2171 7443 |
| Sham Shui Po | Address: Sham Shui Po District Office, 4/F, Cheung Sha Wan Government Office, 303 Cheung Sha Wan Road, Sham Shui Po, Kowloon Tel. No.: 2150 8110 |
| Wong Tai Sin | Address: Wong Tai Sin District Office, 6/F, Lung Cheung Office Block, 138 Lung Cheung Road, Wong Tai Sin, Kowloon Tel. No.: 3143 1120 |
| Yau Tsim Mong | Address: Yau Tsim Mong District Office, 6/F, Mong Kok Government Offices, 30 Luen Wan Street, Mong Kok, Kowloon Tel. No.: 2399 2121 |
| Islands | Address: Islands District Office, 20/F, Harbour Building, 38 Pier Road, Hong Kong Tel. No.: 2852 4305 |
| Kwai Tsing | Address: Kwai Tsing District Office, 10/F, Kwai Hing Government Offices Building, 166-174 Hing Fong Road, Kwai Chung, New Territories Tel. No.: 2494 4567 |
| Tsuen Wan | Address: Tsuen Wan District Office, 2/F, Tsuen Wan Multi-storey Carpark Building, 174-208 Castle Peak Road, Tsuen Wan, New Territories Tel. No.: 3515 5707 |
| North | Address: North District Office, 3/F, North District Government Offices, 3 Pik Fung Road, Fanling, New Territories Tel. No.: 2675 1571 |
| Sai Kung | Address: Sai Kung District Office, 4/F, Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Tseung Kwan O, New Territories Tel. No.: 3740 5200 |
| Sha Tin | Address: Sha Tin District Office, 4/F, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, New Territories Tel. No.: 2158 5303 |
| Tai Po | Address: Tai Po District Office, 4/F, Tai Po Complex, 8 Heung Sze Wui Street, Tai Po, New Territories Tel. No.: 3183 9432 |
| Tuen Mun | Address: Tuen Mun District Office, 2/F, Tuen Mun Government Offices, 1 Tuen Hi Road, Tuen Mun, New Territories Tel. No.: 2451 3034 |
| Yuen Long | Address: Yuen Long District Office, 13/F, Yuen Long Government Offices Building, 2 Kiu Lok Square, Yuen Long, New Territories Tel. No.: 2475 3807 |
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