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Important Note

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

Public Services


Hotels & Guesthouses


Under the Hotel and Guesthouse Accommodation Ordinance, "Hotel" and "Guesthouse" mean any premises whose occupier, proprietor or tenant holds out that, to the extent of his available accommodation, he will provide sleeping accommodation for any person presenting himself who appears able and willing to pay a reasonable sum for the services and facilities provided and is in a fit state to be received.

Under the Hotel and Guesthouse Accommodation (Exclusion) Order, Premises in which all accommodation is exclusively provided on the basis of a minimum period of 28 continuous days for each letting and no wavier, refund or reduction of fees will be made if the letting is for any reason shortened to less than 28 continuous days will be excluded from the application of the Hotel and Guesthouse Accommodation Ordinance.

Premises under the scope of control

  1. Hotel
  2. Guesthouse (general)
  3. Guesthouse (holiday camp)
  4. Guesthouse (holiday flat)

No premises to which a licence applies will be permitted in an industrial building or in a basement.

Application for a Licence

Any new establishments must apply for a Licence from the Authority before commencing operation. Validity periods of licences range from 12 to 84 months. Licences are subject to renewal upon their expiration. The renewal application must be made within the period beginning 6 months before, and ending 3 months before, the end of the licence period of the licence (application period). The Authority may accept a renewal application made after the application period if the Authority considers there is a good reason for doing so.

It is the responsibility of the applicant to ensure that his premises do comply with the lease conditions, Deed of Mutual Covenant and other legislation.

How to apply

Application forms can be obtained from the Office of the Licensing Authority or downloaded from the Home Affairs Department's website of Completed forms are to be returned to the address as stated on the application forms. Please refer to the Common Problems for more details.

Guidelines on license requirements are available for applicants’ reference.

Register of Licensed Hotels/Guesthouses

For information on licensed hotels and guesthouses, please visit