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Important Note

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

Public Services

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Hotels & Guesthouses

Introduction

According to the Hotel and Guesthouse Accommodation Ordinance (Cap. 349), premises are a hotel or guesthouse if the premises are held out as providing sleeping accommodation to any persons presenting themselves who are willing to pay a fee for the sleeping accommodation for a period less than 28 consecutive days.

Under the Hotel and Guesthouse Accommodation (Exclusion) Order, premises in which all accommodation is exclusively provided on the basis of a minimum period of 28 continuous days for each letting and no waiver, refund or reduction of fees will be made if the letting is for any reason shortened to less than 28 continuous days are excluded from the application of the Ordinance.

Premises under the scope of control

  1. Hotel
  2. Guesthouse (General)
  3. Guesthouse (Holiday Camp)
  4. Guesthouse (Holiday Flat)

Application for a Licence

Any new establishments must apply for a Licence from the Authority before commencing operation. Validity periods of licences range from 12 to 84 months. Licences are subject to renewal upon their expiration. Holder of a licence should apply for a renewal not less than 3 months to 6 months prior to the expiry of the licence. For details on application for a licence, please refer to A Guide to Licence Applications under Hotel and Guesthouse Accommodation Ordinance (Cap. 349) (PDF).

It is the responsibility of the applicant to ensure that his premises do comply with the lease conditions, Deed of Mutual Covenant and other regulations or laws of Hong Kong.

How to apply

Application forms can be obtained from the Office of the Licensing Authority or downloaded from the Home Affairs Department's website of http://www.had.gov.hk/en/other_information/forms.htm. Completed forms are to be returned to the address as stated on the application forms.

List of Licensed Hotels/Guesthouses

For information on licensed hotels and guesthouses, please visit https://www.hadla.gov.hk/en/licensing_matters/hotels/search.php