Close Button

Important Note

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

Public Services


Non-governmental Organisations

Home Affairs Department has all along maintained close partnership with non-governmental organisations (NGO) providing services to new arrivals from the Mainland. These NGOs provide different kinds of services to new arrivals from the Mainland at district level and help facilitate their early integration into the community.

A list of NGOs providing services for new arrivals from the Mainland is set out below. Please browse their websites and contact individual NGOs direct for detailed information.

Name Phone URL
Baptist Oi Kwan Social Service 3413 1500
Caritas - Hong Kong 2497 2869
Chinese YMCA of Hong Kong 2771 9111
Christian & Missionary Alliance Social Services 2787 5212
Christian Action 2382 3339
Christian Family Service Centre 2701 5592
Evangelical Lutheran Church Social Service Hong Kong 2410 0124
Hong Kong Children & Youth Services 2761 1106
Hong Kong Christian Service 2731 6316
Hong Kong Council of Social Service 2864 2929
Hong Kong Employment Development Service Limited 2326 6805
Hong Kong Family Welfare Society 2832 9700
Hong Kong Federation of Women's Centres 2386 6256
Hong Kong Lutheran Social Service 2711 9131
Hong Kong New Arrivals Services Foundation Limited 3998 4271
Hong Kong New Immigrant Service Association 2406 0070
Hong Kong Playground Association 2573 3849
Hong Kong Sheng Kung Hui Lady MacLehose Centre 2423 5064
Hong Kong Sheng Kung Hui Welfare Council 2768 4993
Hong Kong Young Women's Christian Association 3476 1300
International Social Service Hong Kong Branch 2834 6863
Mission to New Arrivals Ltd. 2729 6400
New Home Association 2815 7001
Project for New Arrivals, S.K.H St. Christopher's Home 2646 6190
Sik Sik Yuen 2321 2014
Society for Community Organization 2713 9165
The Boys' and Girls' Clubs Association of Hong Kong 2527 9121
The Church of United Brethren in Christ 2608 2919
The Family Planning Association of Hong Kong 2575 4477
The Friends of Scouting 2754 9561
The Hong Kong Federation of Youth Groups 2527 2448
The Mongkok Kai Fong Association Ltd. Chan Hing Social Service Centre 2395 3107
The Neighbourhood Advice - Action Council 2527 4567
The Salvation Army 2783 2228
Tung Wah Group of Hospitals 2392 2133
Windshield Charitable Foundation 3188 1422
Yan Oi Tong 2655 7599
Yang Memorial Methodist Social Service Centre 2251 0888