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Important Note

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

Public Services

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Enquiry Number of Telephone Enquiry Centre and Addresses and Telephone Numbers of Home Affairs Enquiry Centres

Enquiry Centre Address Telephone
No.
Office Hours

Monday - Friday
(Except Public
Holidays)
Telephone Enquiry Centre 2835 2500 9:00 am - 7:00 pm
Central & Western Home Affairs Enquiry Centre G/F, Harbour Building,
38 Pier Road, Central,
Hong Kong.
Location MapLink to GeoInfo Map
2189 2819 9:00 am - 7:00 pm
Eastern Home Affairs Enquiry Centre G/F., Eastern
Law Courts Building,
29 Tai on Street,
Sai Wan Ho, Hong Kong.
Location MapLink to GeoInfo Map
2886 6531 9:00 am - 7:00 pm
Southern Home Affairs Enquiry Centre G/F., Ocean Court
3 Aberdeen Praya Road,
Aberdeen, Hong Kong.
Location MapLink to GeoInfo Map
2814 5720 9:00 am - 7:00 pm
Wan Chai Home Affairs Enquiry Centre G/F., 2 O'Brien Road,
Wan Chai, Hong Kong.
Location MapLink to GeoInfo Map
2575 2477 9:00 am - 7:00 pm
Kowloon City Home Affairs Enquiry Centre LG/F,
Kowloon City Government Offices,
42 Bailey Street,
Hung Hom, Kowloon
Location MapLink to GeoInfo Map
2621 3401 9:00 am - 7:00 pm
Kwun Tong Home Affairs Enquiry Centre G/F, Eastcore,
398 Kwun Tong Road,
Kwun Tong, Kowloon
Location MapLink to GeoInfo Map
2342 3431 9:00 am - 7:00 pm
Sham Shui Po Home Affairs Enquiry Centre G/F., Cheung Sha Wan
Government Offices, 303
Cheung Sha Wan Road,
Sham Shui Po, Kowloon.
Location MapLink to GeoInfo Map
2728 0781 9:00 am - 7:00 pm
Wong Tai Sin Home Affairs Enquiry Centre Unit 201, 2/F.,
Lung Cheung Office Block,
138 Lung Cheung Road,
Wong Tai Sin, Kowloon.
Location MapLink to GeoInfo Map
2322 9701 9:00 am - 7:00 pm
Yau Tsim Mong Home Affairs Enquiry Centre G/F., Mong Kok
Government Offices,
30 Luen Wan Street,
Mong Kok, Kowloon.
Location MapLink to GeoInfo Map
2399 2111 9:00 am - 7:00 pm
Islands Home Affairs Enquiry Centre (Cheung Chau) G/F.,
22 San Hing Street,
Cheung Chau.
Location MapLink to GeoInfo Map
2981 1060 8:45 am - 6:45 pm
Islands Home Affairs Enquiry Centre (Mui Wo) G/F., Mui Wo
Government Offices,
2 Ngan Kwong Wan Road,
Mui Wo, Lantau Island.
Location MapLink to GeoInfo Map
2984 7231 Every Monday, Wednesday & Friday
9:00 am - 6:00 pm
Islands Home Affairs Enquiry Centre (Tung Chung) 1/F., Tung Chung
Post Office Building,
6 Mei Tung Street,
Tung Chung,
Lantau Island.
Location MapLink to GeoInfo Map
2109 4953 9:00 am - 7:00 pm
Kwai Tsing Home Affairs Enquiry Centre 2/F., Kwai Hing
Government Offices Building,
166 - 174 Hing Fong Road,
Kwai Chung, N.T.
Location MapLink to GeoInfo Map
2425 4602 9:00 am - 7:00 pm
North Home Affairs Enquiry Centre G/F., North District
Government Offices,
3 Pik Fung Road,
Fanling, N.T.
Location MapLink to GeoInfo Map
2683 2913 9:00 am - 7:00 pm
Sai Kung Home Affairs Enquiry Centre G/F, Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Hang Hau, Tseung Kwan O, NT
Location MapLink to GeoInfo Map

3740 5347 9:00 am - 7:00 pm
Sha Tin Home Affairs Enquiry Centre G/F., Sha Tin
Government Offices
1 Sheung Wo
Che Road, Sha Tin, N.T.
Location MapLink to GeoInfo Map

2606 5456 9:00 am - 7:00 pm
Tai Po Home Affairs Enquiry Centre G/F., Tai Po
Government Offices Building,
1 Ting Kok Road,
Tai Po, N.T.
Location MapLink to GeoInfo Map
2654 1262 9:00 am - 7:00 pm
Tsuen Wan Home Affairs Enquiry Centre 1/F., Tsuen Wan
Multi-storey Carpark Building,
174 - 208 Castle Peak Road,
Tsuen Wan, N.T.
Location MapLink to GeoInfo Map
2492 5096 9:00 am - 7:00 pm
Tuen Mun Home Affairs Enquiry Centre 2/F., Tuen Mun
Government Offices,
1 Tuen Hi Road,
Tuen Mun, N.T.
Location MapLink to GeoInfo Map
2451 1151 9:00 am - 7:00 pm
Yuen Long Home Affairs Enquiry Centre G/F., Yuen Long
District Office Building,
269 Castle Peak Road,
Yuen Long, N.T.
Location MapLink to GeoInfo Map
2474 0324 9:00 am - 7:00 pm
Telephone Enquiry Centre
Address
Telephone No.
2835 2500
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Central & Western Home Affairs Enquiry Centre
Address
G/F, Harbour Building,
38 Pier Road, Central,
Hong Kong.
Location MapLink to GeoInfo Map
Telephone No.
2189 2819
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Eastern Home Affairs Enquiry Centre
Address
G/F., Eastern
Law Courts Building,
29 Tai on Street,
Sai Wan Ho, Hong Kong.
Location MapLink to GeoInfo Map
Telephone No.
2886 6531
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Southern Home Affairs Enquiry Centre
Address
G/F., Ocean Court
3 Aberdeen Praya Road,
Aberdeen, Hong Kong.
Location MapLink to GeoInfo Map
Telephone No.
2814 5720
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Wan Chai Home Affairs Enquiry Centre
Address
G/F., 2 O'Brien Road,
Wan Chai, Hong Kong.
Location MapLink to GeoInfo Map
Telephone No.
2575 2477
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Kowloon City Home Affairs Enquiry Centre
Address
LG/F,
Kowloon City Government Offices,
42 Bailey Street,
Hung Hom, Kowloon
Location MapLink to GeoInfo Map
Telephone No.
2621 3401
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Kwun Tong Home Affairs Enquiry Centre
Address
G/F, Eastcore,
398 Kwun Tong Road,
Kwun Tong, Kowloon
Location MapLink to GeoInfo Map
Telephone No.
2342 3431
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Sham Shui Po Home Affairs Enquiry Centre
Address
G/F., Cheung Sha Wan
Government Offices, 303
Cheung Sha Wan Road,
Sham Shui Po, Kowloon.
Location MapLink to GeoInfo Map
Telephone No.
2728 0781
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Wong Tai Sin Home Affairs Enquiry Centre
Address
Unit 201, 2/F.,
Lung Cheung Office Block,
138 Lung Cheung Road,
Wong Tai Sin, Kowloon.
Location MapLink to GeoInfo Map
Telephone No.
2322 9701
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Yau Tsim Mong Home Affairs Enquiry Centre
Address
G/F., Mong Kok
Government Offices,
30 Luen Wan Street,
Mong Kok, Kowloon.
Location MapLink to GeoInfo Map
Telephone No.
2399 2111
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Islands Home Affairs Enquiry Centre (Cheung Chau)
Address
G/F.,
22 San Hing Street,
Cheung Chau.
Location MapLink to GeoInfo Map
Telephone No.
2981 1060
Office Hours
Monday - Friday
(Except Public Holidays)

8:45 am - 6:45 pm
Islands Home Affairs Enquiry Centre (Mui Wo)
Address
G/F., Mui Wo
Government Offices,
2 Ngan Kwong Wan Road,
Mui Wo, Lantau Island.
Location MapLink to GeoInfo Map
Telephone No.
2984 7231
Office Hours
Monday - Friday
(Except Public Holidays)

Every Monday, Wednesday & Friday
9:00 am - 6:00 pm
Islands Home Affairs Enquiry Centre (Tung Chung)
Address
1/F., Tung Chung
Post Office Building,
6 Mei Tung Street,
Tung Chung,
Lantau Island.
Location MapLink to GeoInfo Map
Telephone No.
2109 4953
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Kwai Tsing Home Affairs Enquiry Centre
Address
2/F., Kwai Hing
Government Offices Building,
166 - 174 Hing Fong Road,
Kwai Chung, N.T.
Location MapLink to GeoInfo Map
Telephone No.
2425 4602
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
North Home Affairs Enquiry Centre
Address
G/F., North District
Government Offices,
3 Pik Fung Road,
Fanling, N.T.
Location MapLink to GeoInfo Map
Telephone No.
2683 2913
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Sai Kung Home Affairs Enquiry Centre
Address
G/F, Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Hang Hau, Tseung Kwan O, NT
Location MapLink to GeoInfo Map

Telephone No.
3740 5347
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Sha Tin Home Affairs Enquiry Centre
Address
G/F., Sha Tin
Government Offices
1 Sheung Wo
Che Road, Sha Tin, N.T.
Location MapLink to GeoInfo Map

Telephone No.
2606 5456
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Tai Po Home Affairs Enquiry Centre
Address
G/F., Tai Po
Government Offices Building,
1 Ting Kok Road,
Tai Po, N.T.
Location MapLink to GeoInfo Map
Telephone No.
2654 1262
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Tsuen Wan Home Affairs Enquiry Centre
Address
1/F., Tsuen Wan
Multi-storey Carpark Building,
174 - 208 Castle Peak Road,
Tsuen Wan, N.T.
Location MapLink to GeoInfo Map
Telephone No.
2492 5096
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Tuen Mun Home Affairs Enquiry Centre
Address
2/F., Tuen Mun
Government Offices,
1 Tuen Hi Road,
Tuen Mun, N.T.
Location MapLink to GeoInfo Map
Telephone No.
2451 1151
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm
Yuen Long Home Affairs Enquiry Centre
Address
G/F., Yuen Long
District Office Building,
269 Castle Peak Road,
Yuen Long, N.T.
Location MapLink to GeoInfo Map
Telephone No.
2474 0324
Office Hours
Monday - Friday
(Except Public Holidays)

9:00 am - 7:00 pm