The Home Affairs Department has set up Enquiry Hotline 2835 1473 for people under home quarantine in relation to novel coronavirus epidemic. The operating hours of the Hotline are from 9am to 6pm, Monday to Friday except public holidays.
We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre
24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –
Press release dated 8 October 2019
Press release dated 26 July 2019
Press release dated 28 April 2017
Press release dated 5 April 2017