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The Home Affairs Department has set up Enquiry Hotlines for people under home quarantine in relation to novel coronavirus epidemic. The operating hours of the Hotlines are from 9 am to 6 pm, Monday to Saturday. Please click here to browse the hotline numbers.

In view of the latest situation of the COVID-19 epidemic, Home Affairs Enquiry Centres (Enquiry Centres) of the Home Affairs Department have been closed until further notice.

In view of the keen demand for the service from the public, declaration and oath service has been resumed on a limited basis from 3 August 2020 onwards. In order to minimise group gathering, appointments for the service have to be made beforehand on a first-come-first-serve basis through respective district hotlines. Walk-in requests for declaration and oath service will not be entertained. Please click here to browse the opening schedule of Enquiry Centres and hotlines for making appointments for the service.

For enquiries other than declaration and oath service, please call the Home Affairs Department Enquiry Hotline 2835 2500 between 9 a.m. and 5 p.m., Monday to Friday (except public holidays).

In view of the latest situation of COVID-19, Estate Beneficiaries Support Unit of the Home Affairs Department has been closed from 20 July 2020 until further notice.

For enquiries, please contact the Hotline of the Estate Beneficiaries Support Unit of the Home Affairs Department 2835 1535 between 9 a.m. and 5 p.m., Monday to Friday (except public holidays).